PRIVATE BOOKING POLICIES
The ODYSSEUS HOTEL SA will require a valid credit card to guarantee a single room reservation or multiple room reservations. Please be advised the request for credit card details is to guarantee a hotel booking.
All hotel rooms booked with a valid credit card are guaranteed.
Any hotel rooms booked with an invalid credit card are subject to immediate cancellation.
The provided credit card should be valid until departure day from the hotel.
You are required to present the card used at time of booking to the hotel on check-in. If you cannot present the card used at the time of booking then your booking details and pre-payment are not considered valid and an alternative payment method will be required. The original card used at time of booking will be refunded. Please note that on check-in a pre-authorization from a credit or debit card is required. This pre-authorization holds an amount on your card without debiting your card. It should be noted that these funds can take up until 7 to 14 days to be released back into your account depending on your particular bank or building society’s policy.
If the card holder is not going to be present at check-in, we will need you to send a confirmation letter from your company / person / owner of the card authorizing us to take payment for the booking made.
The Odysseus Hotel currently accepts the following major credit cards: Visa, MasterCard, Maestro.
Please note – Prices can change due to special circumstances.
CANCELLATION: The guest can cancel free of charge until 21 days before arrival.
The guest will be charged the total price of the reservation if they cancel in the 21 days before arrival
PREPAYMENT: The quest will be charged a prepayment of the total price of the reservation in the 21 days before arrival.
NON REFUNDABLE RATE
CANCELLATION: The guest will be charged the total price of the reservation if they cancel at any time.
PREPAYMENT: The guest will be charged a prepayment of the total price of the reservation at any time.
MODIFICATION POLICY: If you need to change the date of arrival, the date of departure or for changes in the room category,
room requirement(s), and/or other, please contact the Hotel via email.
You will get an answer as soon as possible.
CHILDREN AND EXTRA BEDS POLICY: All children are welcome.
All children under 2 years are charged 10 Euros per person per night for children’s cots/cribs.
All older children or adults are charged 20 Euros per person per night for extra beds.
The maximum number of children’s cots/cribs in a room is 1
The maximum number of extra beds in a room is 1
Please note, our ‘Special Offers’ are subject to their own specific Terms & Conditions and therefore the cancellation policy for these special offers may be different to those stated above.
Please check the Offer Terms & Conditions before booking.
All cancellations must be confirmed by email.
No smoking is allowed inside the Hotel’s public areas and rooms.
PETS: Are not allowed
Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behavior is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.